Meet a Massachusetts-licensed mental health professional by phone or video. If you're approved, your signed ESA letter arrives in 10-15 minutes.
Boston's rental market is dominated by students and young professionals competing for limited units, and pet restrictions are common.
A valid letter from a Massachusetts-licensed mental health professional is what turns a no-pet lease into an approved accommodation — no pet rent, no pet deposit, and no breed or weight limit.
With dozens of colleges in the metro, campus and off-campus accommodation requests are routine here. Renters across Boston — including Allston, Brighton, Back Bay, Jamaica Plain, Somerville and Cambridge — rely on the same federal protections, whatever the building looks like.
It starts with a free pre-screening, then a private telehealth visit with a Massachusetts-licensed professional. Approved letters arrive within 10-15 minutes, and there’s no charge unless you’re approved.
Your letter is issued under the Fair Housing Act, which covers where you live — apartments, condos, HOAs, and student housing. It doesn’t grant public access to stores or restaurants, and airlines have treated emotional support animals as pets since 2021. For the full picture, read our Massachusetts ESA law guide.
Explore the Massachusetts housing rights guide, check current pricing, review renewal timing, or see the psychiatric service dog option. You can also return to the Massachusetts overview.
Flat pricing · you only pay if approved.
It is. Boston landlords look at whether a licensed Massachusetts professional actually evaluated you, not whether the appointment happened over video.
In most cases they can't. Once you present a valid letter, a Boston housing provider must waive pet fees and set aside breed and size rules, with only limited exemptions.
Quickly — same-day slots are usually open, and approved letters reach you within 10-15 minutes of the evaluation.
Yes. The professional must hold an active Massachusetts license, which is exactly who you're matched with when you select Boston.
It does. Association rules in Boston are covered by the same federal law as any landlord's policy.
$129 covers an ESA letter for up to two pets ($199 for three or more); PSD letters run $149 or $229. You aren't charged unless a licensed professional approves you.
Free pre-screening · Licensed in Massachusetts · You only pay if approved
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