Flat, honest pricing — $149 for the letter, $199 with an optional ID card, and you only pay if approved.
Wondering what an ESA letter costs in Massachusetts? The honest answer is simple: flat pricing, a free pre-screening, and payment only after a licensed professional approves you.
The fee buys a genuine evaluation — a private phone or video visit with a professional holding an active Massachusetts license — and, on approval, a signed letter bearing their license details, usually delivered within 10–15 minutes. The ID card add-on is purely optional and carries no legal weight.
Greater Boston and Cambridge have some of the nation’s most competitive, expensive rentals, where landlords commonly restrict pets in tightly held units. In a rental market like that, documentation a landlord accepts on first reading pays for itself.
Compare totals, not stickers: a rejected quiz-generated letter can cost a lost deposit and a second purchase. One legitimate evaluation, accepted the first time, is the cheaper path.
No hidden fees · HIPAA secure · Pay only if approved.
Your payment method is authorized at checkout but only charged after your evaluation is completed and a licensed professional approves you. Not approved? You aren’t charged for the letter.
No. Pricing is flat and shown before checkout. The only add-on is $60 per additional animal.
No — renewal is its own evaluation at the same flat rate, usually needed around the one-year mark.
Yes — the pre-screening costs nothing and carries no obligation. Your card is only authorized when you book the evaluation, and only charged if you’re approved.
The bundle with the ID card is $199 — $50 more than the letter alone — and it’s entirely optional, since no card is ever legally required.
Free pre-screening · Licensed in Massachusetts · You only pay if approved
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